Below you will find steps on accessing the Edison Portal for your employee health benefits. Internet Explorer 9 or above is required and in most cases all browser history will need to be cleared and a new, single browser window will need to be opened for the Edison Portal to work. Please click https://sso.edison.tn.gov to be directed to the Edison Portal. If you are having issues with accessing the portal on your teacher station, please try to access the portal on a station in one of the labs in your building. They have been configured with the specifications from Edison and have been tested successfully. If you had not reset your password upon receiving an email from Edison this past January, you will be required to contact Edison at 1-800-253-9981, option 3, and then option 1. Be prepared with the following items:
You will receive a new password over the phone. The following criteria will be needed to setup your account with the new password and profile for the portal. 1. Password Confirmation and Reset.
2. Set up Security Profile.
3. Alternate email address.
If you are not successful after trying the sugestions on this page, please fill out a Technology Request with the details of the issue you are having in this process so that the Technology Department will be notified. |